Mercure London Heathrow - Hayes (Greater London)

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes (Greater London), United Kingdom, UB3 1LPshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  1042 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

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Overview

The 4-star Mercure London Heathrow Hotel is situated in the center of Hillingdon. Mercure London Heathrow Hotel was opened in 1960 and offers luxury rooms.

The hotel is set within a 20-minute walk from the city center. There are bars, a stadium and golf courses in the area.

Monuments and a castle are set within walking distance.

London Heathrow airport is situated within a 10-minute drive from Mercure London Heathrow Hotel.

Rooms

Mercure London Heathrow Hotel is a property in Hillingdon that comes with 184 rooms and provides central heating, Wi-Fi, a safe, a personal computer and a sofa. Mercure London Heathrow Hotel features rooms with the city view. The rooms come with en suite bathrooms with a bathtub, a shower and a hairdryer along with an electric kettle, a dishwasher and coffee/tea makers.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The informal restaurant serves dishes of international cuisine. Beers, wines and coffee are offered in the sports bar. Serving a wide assortment of dishes, The White Hart and The Room are about 600 meters from the property.

Services

The on-site limousine rentals are also provided.

Relax

On-site facilities for children include cribs, a mini club and video games. The property offers a gym and a fitness centre helping guests to keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining

  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • DVDs/ Videos for children
  • Children's menu
  • Children's play area

Spa & Leisure

  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
The White HartThe White Hart2000 ft158 High Street
The RoomThe Room2700 ft124 Station Road
Bellenie's OsteriaBellenie's Osteria2900 ft4 Bourne Way
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Twickenham StadiumTwickenham Stadium4.7 miWhitton Road
Boston Manor ParkBoston Manor Park4.8 miBrentford, London
Syon House and ParkSyon House and Park5.2 miPark Rd House open Wednesdays, Thursdays and Sundays only 11:00am until 17:00pm
ChiswickChiswick7.1 mi LondonEngland
Hampton Court PalaceHampton Court Palace7.5 miA308
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Getting around
Airports
London Heathrow (LHR)2.0 mi
Northolt (NHT)4.1 mi
Train
South Ruislip4.5 mi
Greenford5.0 mi
Underground
Hatton Cross2.0 mi
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Reviews
7.4
Very goodBased on  1042  reviews
  • 7.4
    Very good

    Very short overnight stay so no comment

    A little tired and staff efficient but not over friendly.

  • 5.4
    Guest rating

    Location

    Beds r very uncoomfortable. I have a bad back and your beds made it worse. Very basic but can get better rooms for less the price elswhere. Not as clean Not any toiletries available

  • 2.4
    Guest rating

    nothing

    poor and needs update. people shouting and falling out above us. staff not very helpfull about enterance to car park

  • 5.0
    Guest rating

    Location

    The extra bed was a sofa-bed type and very uncomfortable.

  • 6.2
    Good

    Location

    Room decor shabby air conditioning noisy electric cable to heated towel rail in bathroom was attached by electrical tape - Safety hazard!!!!!!

  • 6.6
    Good

    Location

    Surly waitress, long wait at dinner, no help with heavy luggage, no hotel guide in room

  • 9.0
    Superb

    The staff were very efficient and helpful. The hotel is serviced well by a hopper to get to Heathrow airport. Car parking is adequate for the requirement. The hotel is close to the airport so easy to get to.

  • 7.4
    Very good

    Handy for t5, lhr

  • 7.4
    Very good

    Despite being very near the airport, the room was quiet owing to the quadruple glazing. Airport Hoppa bus stops frequently. Ideal for a fly-out hotel.

  • 8.8
    Superb

    I had a few problems with my room with the ventilation and the phone not working, and the staff were up to the room to help me very quickly, despite the hotel being busy. It is a budget hotel and kind of pay-as-you- go, wifi costs, as does breakfast, however both food and internet services were great.

    A bit of a trek from the airport, and no free hotel shuttles anymore at Heathrow although there is a bus that costs 7 quid round trip. Give yourself time to get to and from the airport.

  • 9.6
    Exclusive

    The room was very comfortable and spacious. The location was excellent.

    The lift wasn't working. However, someone helped me with my bag. Also, no hair dryer.

  • 7.0
    Very good

    I was only at the hotel from 11PM to 7AM - had a long lay over in my flight from Istanbul to LAX. Close to London Airport

    2 people in room, one set of towels. Elevator not working was taken to room my staff via a service elevator but had to walk down. There was no courtesy bus to and from hotel. Had to take

  • 5.0
    Guest rating

    Having stayed at 75-100 hotels in the last two years, including many comfort inns in usa and canada, our stay at the heathrow comfort inn was the worst we have experienced. After spending three weeks in the U.K., and having had positive experiences at comfort inns in the past, we chose to spend our final night in london at the heathrow comfort inn. This hotel has three floors. We stayed on the 1st floor. We found our stay inferior as follows: when walking across the floor, you could feel the floor give way under your feet. When the people staying on the 2nd floor above us walked across the floor, at 5:00 A.m, we could hear every step, even while using ear plugs. The reason for this is a poorly constructed building. Our breakfast was included in the price of the room and it was average. However, if we had purchased that same breakfast we would have been charged 2 pounds more at your hotel than at any other hotel we had stayed at in the U.K., including three hilton hotels. Your hotel didn’t provide soap bars or shampoo in individual containers, but rather in large bottles that are shared by all who stay in that room. We have no problem with this; however the bottles looked dirty inside, as if they hadn’t been cleaned out before they were refilled. Also, the hand soap bottle had been refille d so many time you couldn’t read the label. Furthermore, the hotel policies folder in the room, stated that those staying in the room were not to bring food to their room , which is a very unusual policy for a hotel; especially when you offer room service. That indicates that your hotel’s food is the only food allowed in a room. It appears that the heathrow comfort inn has taken maximum profits to a new level while failing to provide the best experience for the customer. If this had been our first stay at a comfort inn, wewould not stay at one again or recommend the inn to anyone.

  • 8.2
    Fabulous

    Alll staff wre polite and very friendly.If they were stressed it didn't show.

  • 8.2
    Fabulous

    A good location, comfortable and adequate for our purposes close to Heathrow,.

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Highlights
7
Very goodBased on  1042 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London Heathrow (LHR)2.0 mi
Northolt (NHT)4.1 mi
Train
South Ruislip4.5 mi
Greenford5.0 mi
Underground
Hatton Cross2.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby