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Mercure London Heathrow - Hayes (Greater London)

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, Hayes (Greater London), United Kingdom, UB3 1LP  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow - Hayes (Greater London)

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Laundry

Overview

The 4-star Mercure London Heathrow Hotel is situated in the center of Hillingdon. Mercure London Heathrow Hotel was opened in 1960 and offers luxury rooms.

The hotel is set within a 20-minute walk from the city center. There are bars, a stadium and golf courses in the area.

Monuments and a castle are set within walking distance.

London Heathrow airport is situated within a 10-minute drive from Mercure London Heathrow Hotel.

Rooms

Mercure London Heathrow Hotel is a property in Hillingdon that comes with 184 rooms and provides central heating, Wi-Fi, a safe, a personal computer and a sofa. Mercure London Heathrow Hotel features rooms with the city view. The rooms come with en suite bathrooms with a bathtub, a shower and a hairdryer along with an electric kettle, a dishwasher and coffee/tea makers.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The informal restaurant serves dishes of international cuisine. Beers, wines and coffee are offered in the sports bar. Serving a wide assortment of dishes, The White Hart and The Room are about 600 meters from the property.

Services

The on-site limousine rentals are also provided.

Relax

On-site facilities for children include cribs, a mini club and video games. The property offers a gym and a fitness centre helping guests to keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining

  • Continental breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Video games
  • DVDs/ Videos for children
  • Children's menu
  • Game room

Spa & Leisure

  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Cot FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Extra bed GBP 12.50
Children above
12 years or adults
Extra bed GBP 12.50
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure London Heathrow - Hayes (Greater London) Hayes (Greater London) location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, Hayes (Greater London), United Kingdom, UB3 1LP

Get directions
Airports
Train
  • South Ruislip
    4.5 mi
  • Greenford
    5.0 mi
Underground
  • Hatton Cross
    2.0 mi
Restaurants
  • The White Hart (cuisine: English)
    2000 ft
  • The Room (cuisine: European)
    2700 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedHayes (Greater London)Mercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow photos Room
Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Queen-size bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Wifi/hd Satellite Tv/laptop Safe/mp3 Clock, Coffee, Tea Facilities/triple Glazed Windows

Mercure London Heathrow photos Room
Standard Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
Mercure London Heathrow photos Room
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 1 Queen-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Room SUPERIOR. BED & BREAKFAST. Standard rate

Mercure London Heathrow photos Room
Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Park Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple Rooms offer a little more space to unwind, with a king bed and spacious seating area.  Includes £15 daily drinks voucher

Club Queen Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed, 2 Single beds

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Room Description:

1 Queen Bed - Nonsmoking Club Room - Free Breakfast, Internet

Club King Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

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Deluxe Spacious Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Free Wifi/spacious Room With Sofa/hd Sat Tv, Coffee, Tea Facilities/triple Glazed Windows

Deluxe Spacious King Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

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Room Description:

Free Wifi/spacious Room With Sofa/hd Sat Tv, Coffee, Tea Facilities/triple Glazed Windows

Prestige One-Bedroom Suite
  • Max occupancy:

    1 person

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Twin Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Queen-size bed, 2 Single beds

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Room Description:

Adjusted Bathroom With Roll, In Shower, Wifi/hd Satellite Tv/triple Glazed Window

Classic Connecting Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds

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Room Description:

1 Queen Bed280 sq feet (26 sq meters)Entertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningSmoking/Non SmokingConnecting/adjoining rooms can be requested, subject to availability  

Standard Studio
  • Max occupancy:

    2 persons

  • Check Prices
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

28 Sqm Room , Comp Wifi And Gym / Spa Access, Comp Shuttle To Stockley Park/bedfont Lakes

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Comp Wifi / Separate Living Room / Spa Access, 55 Sqm /executive Lounge Inc Bfst/drinks/snks

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Check Prices
King Studio
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

King Studio With Sofa Bed

Studio Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple Rooms offer a little more space to unwind, with a king bed and spacious seating area. Include a Deluxe Voucher which entitles the guest to receive drinks at the bar to the value of £15 per night.  Includes £15 daily drinks voucher

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

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Room Description:

Modern deluxe suite with a separate lounge and dining area.  Includes £15 daily drinks voucher  

Junior Suite
  • Max occupancy:

    2 persons

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Room Description:

Generously spacious and contemporary in style, junior suites feature a king bed, lounge area, luxurious bathrooms and Bose sound systems.  Includes £15 daily drinks voucher

One-Bedroom Apartment
  • Max occupancy:

    2 persons

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Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Junior Suite King Bed

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

FAMILY ROOM QUEEN SIZE BED. BED & BREAKFAST. Standard rate

Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Room Description:

34sqm , Comp Wifi Gym/spa Access Serenity Bed, 37 Inch Hd Tv/sofa Bed For Up To 2 Children

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bed301 sq feet (28 sq meters)Entertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningSmoking/Non SmokingConnecting/adjoining rooms can be requested, subject to availability  

Superior Connecting King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bed301 sq feet (28 sq meters)Entertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningSmoking/Non SmokingConnecting/adjoining rooms can be requested, subject to availability  

Superior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Superior Suite King Bed

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Superior Room

Superior Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds, 1 Single bed

  • Check Prices
Room Description:

Queen Bed + Sofa - Deluxe Room - Free Wifi

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Room

Deluxe One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Comp Wifi / Separate Living Room / Spa Access, 56 Sqm /executive Lounge Inc Bfst/drnks/sncks

Spacious King Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

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Room Description:

Wifi/spacious Room With Sofa/hd Sat Tv,, Coffee, Tea Facilities/triple Glazed Windows

Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

28sqm , Exec Lounge Inc Bfast Comp Wifi , Spa, Comp Shuttle To Stockley Park/bedfont Lakes

Executive Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Accesible Bathroom/visual Alarm/comp Wifi, Spa Access / Comp Bfst/drinks/snacks In Loung

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

28sqm , Exec Lounge Inc Bfast Comp Wifi , Spa, Comp Shuttle To Stockley Park/bedfont Lakes

Business Class Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

 Business Class rooms offer all the comforts of a deluxe room, with added services including: - Full English breakfast - Daily turndown service - Early check-in (subject to availability) - 2 bottles of water, refreshed daily - Maximum occupancy is two people Average 23 square metres or 248 square feetIncludes £15 daily drinks voucher

Mercure London Heathrow Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Beaversfield Park 2.3 mi
    Rosemary Avenue
  • Paul Robeson Theatre3.4 mi
    High Street, Hounslow
  • Southall3.6 mi
    Uxbridge
  • Osterley Park and House - National Trust3.4 mi
    Jersey Road
  • Battle of Britain Bunker3.5 mi
    11 Group Operations Room Wren Avenue off St Andrews Road

Near the hotel

  • London Motor Museum3600 ft
    3 Nestles Avenue Hayes Middlesex

    Restaurants nearby

    • The White Hart2000 ft

      Address: 158 High Street
      Phone: 02087599608

      71% likes this, based on 20 reviews
      Cuisine: English
      Price Range: USD 3 - USD 27

    • Bellenie's Osteria2900 ft

      Address: 4 Bourne Way
      Phone: 7538 255447

      84% likes this, based on 26 reviews
      Cuisine: Italian

    • The Room2700 ft

      Address: 124 Station Road
      Phone: 020 8529 2265

      75% likes this, based on 29 reviews
      Cuisine: European
      Price Range: USD 21 - USD 31

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      184

    Hotel Awards

    UKHOTEL AWARDSRecommendedHayes (Greater London)Mercure London Heathrow

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge

    Cities nearby

    Mercure London Heathrow Reviews

    Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

    7.4
    Very goodBased on1039 reviews

    Guest reviews

    • Older travelers
      9.0

      The staff were very efficient and helpful. The hotel is serviced well by a hopper to get to Heathrow airport. Car parking is adequate for the requirement. The hotel is close to the airport so easy to get to.

    • Single
      7.4

      Handy for t5, lhr

    • Single
      7.4

      Despite being very near the airport, the room was quiet owing to the quadruple glazing. Airport Hoppa bus stops frequently. Ideal for a fly-out hotel.

    • Single
      8.8

      I had a few problems with my room with the ventilation and the phone not working, and the staff were up to the room to help me very quickly, despite the hotel being busy. It is a budget hotel and kind of pay-as-you- go, wifi costs, as does breakfast, however both food and internet services were great.

      A bit of a trek from the airport, and no free hotel shuttles anymore at Heathrow although there is a bus that costs 7 quid round trip. Give yourself time to get to and from the airport.

    • Single
      9.6

      The room was very comfortable and spacious. The location was excellent.

      The lift wasn't working. However, someone helped me with my bag. Also, no hair dryer.

    • Group of friends
      7.0

      I was only at the hotel from 11PM to 7AM - had a long lay over in my flight from Istanbul to LAX. Close to London Airport

      2 people in room, one set of towels. Elevator not working was taken to room my staff via a service elevator but had to walk down. There was no courtesy bus to and from hotel. Had to take

    • Older travelers
      5.0

      Having stayed at 75-100 hotels in the last two years, including many comfort inns in usa and canada, our stay at the heathrow comfort inn was the worst we have experienced. After spending three weeks in the U.K., and having had positive experiences at comfort inns in the past, we chose to spend our final night in london at the heathrow comfort inn. This hotel has three floors. We stayed on the 1st floor. We found our stay inferior as follows: when walking across the floor, you could feel the floor give way under your feet. When the people staying on the 2nd floor above us walked across the floor, at 5:00 A.m, we could hear every step, even while using ear plugs. The reason for this is a poorly constructed building. Our breakfast was included in the price of the room and it was average. However, if we had purchased that same breakfast we would have been charged 2 pounds more at your hotel than at any other hotel we had stayed at in the U.K., including three hilton hotels. Your hotel didn’t provide soap bars or shampoo in individual containers, but rather in large bottles that are shared by all who stay in that room. We have no problem with this; however the bottles looked dirty inside, as if they hadn’t been cleaned out before they were refilled. Also, the hand soap bottle had been refille d so many time you couldn’t read the label. Furthermore, the hotel policies folder in the room, stated that those staying in the room were not to bring food to their room , which is a very unusual policy for a hotel; especially when you offer room service. That indicates that your hotel’s food is the only food allowed in a room. It appears that the heathrow comfort inn has taken maximum profits to a new level while failing to provide the best experience for the customer. If this had been our first stay at a comfort inn, wewould not stay at one again or recommend the inn to anyone.

    • Single
      5.0

      price

      service especially at reception

    • Family with children
      8.2

      Alll staff wre polite and very friendly.If they were stressed it didn't show.

    • Older travelers
      8.2

      A good location, comfortable and adequate for our purposes close to Heathrow,.

    • Older travelers
      7.4

      friendly atmosphere.good location,close to airport & local train s into central London.Typical 3* accomadation

      Sound proofing of rooms could be improved.Noise from in transit air travellers heard throughout night

    • Single
      5.4

      Mediocre food, high prices. Hotel isolated, nothing near by. Staff not very knowledgable. Broken shower.

    • Older travelers
      10.0

      All the staff were polite and most helpful. A very good stop over between flights. Would definately use the hotel again.

    • Older travelers
      10.0

      pleasant and friendly on arrival, clean and comfortable room, with good food in the restaurant. Good all round location.

    • Older travelers
      7.4

      adequate for our needs

      nothing comesto mind

    How to reach hotel

    hotel Mercure London Heathrow - Hayes (Greater London) Hayes (Greater London) location
    Show big map »

    Hotel Address:

    Shepiston Lane, Hayes, Hayes (Greater London), United Kingdom, UB3 1LP

    Get directions
    Airports
    Train
    • South Ruislip
      4.5 mi
    • Greenford
      5.0 mi
    Underground
    • Hatton Cross
      2.0 mi
    Restaurants
    • The White Hart (cuisine: English)
      2000 ft
    • The Room (cuisine: European)
      2700 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      184

    Hotel Awards

    UKHOTEL AWARDSRecommendedHayes (Greater London)Mercure London Heathrow

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge